For Airbnb & short-stay hosts

Run your short-stay portfolio like a real business.

One platform for your warehouse, setup crews, inspection planners and cleaning teams — under your own brand. Made for property managers who've outgrown spreadsheets.

Warehouse & pack listsInspection plannerCleaning scheduleWhite-label
REA1REA1 Airbnb — Company adminalan.ha@rea1.com.au
Members
12
1 owner · 3 supervisors
Properties
27
6 setups in progress
Jobs today
8
3 setup · 3 cleaning · 2 planner
SRSarah R.Planner Sup.Bondi Loft · 4 tasks
DLDan L.Setup Sup.Fitzroy #3 · pack list ready
EFElla F.Cleaning Sup.Southbank · 10am turnover
RNRavi N.Setup teamCarlton North · en route
Trusted by short-stay operators across Australia
Everything under one roof

Built for the real work of running a portfolio.

From furniture in the warehouse to a clean bed for the next guest — every step is in one place, priced, tracked and photographed.

Warehouse & pack lists

SKU catalog, stock in/out, checkouts with picked-vs-placed, auto-invoicing on close. Setup crews get a phone-friendly pack list per job.

Inspection planner

Room-by-room chip checklist, quantity pills, photos and per-section task bubbles. Planner opens on the phone, tasks roll up into a summary.

Cleaning schedule

Turnovers, deep cleans and linen tracked by cleaner and property. Before/after photos, supplies-low alerts, supervisor sign-off.

Team roles & permissions

Admin, Planner, Setup, Cleaning — each with a Supervisor tier. Invite by email, they only see what you let them.

White-label branding

Your logo, your colors, your name on the top bar and on every PDF. Staff see your brand, not ours.

Sign-off PDFs & audit

Property setup, cleaning and inspection reports become branded PDFs you can hand to the owner. Every change logged.

Product tour

One console, every crew.

A quick look at what your team will use every day.

CHC

Warehouse — SKUs, checkouts and pack lists

SKUs
148
Furniture · linen · consumables
On hand
$62,340
14 low-stock items
Open checkouts
6
3 in-progress · 3 ready
Awaiting invoice
2
Close to auto-invoice
FZFitzroy #3 — Setup packIn progress18 / 24 picked
BDBondi Loft — Setup packReady24 items, $2,190
CNCarlton North — RestockClosedAuto-invoiced $612
What changes for you

Less chasing. More hosting.

Operators using CHC ship faster setups, waste less stock, and stop losing photos in group chats.

–48%

Time to first booking

Room-by-room checklist + auto pack list shave days off every new setup.

–72%

Missed items on install day

Setup crews arrive with the right kit — signed off against a template, not memory.

100%

Photo trail for every job

Cleaning, planner and setup photos live with the property, not in someone's phone.

Get started

Up and running in under 10 minutes.

1

Create your company

Sign up as the first admin, name your business and pick your state. You're the Owner — no CHC staff can see your data.

2

Invite your team

Add planners, setup crew and cleaners with the right role. Some are Supervisors — they can manage their own team.

3

Load your first property

Add a property, use a room template or start from scratch, and dispatch your first pack list from the warehouse.

“We used to run four spreadsheets, a Trello board and a Facebook Messenger group per property. CHC replaced all of it. My setup team knows exactly what's in the van before they leave.”
— Alan H., Owner · REA1 Airbnb, Melbourne
Simple pricing

Free for 3 months. Then pay for what you need.

All plans include warehouse, inspection planner, cleaning and team roles. Upgrade any time.

Starter
$99/mo AUD
For hosts running a handful of properties.
  • Up to 5 properties
  • Up to 5 team members
  • Warehouse · planner · cleaning
  • Standard CHC branding
  • Email support
Pro
Most popular
$299/mo AUD
For growing operators — unlimited scale, white-label.
  • Unlimited properties
  • Unlimited team members
  • White-label — your logo & colors
  • Auto-invoicing & PDF sign-off
  • Priority support
Enterprise
$899/mo AUD
For agencies running multiple portfolios.
  • Everything in Pro
  • Hide "Powered by CHC" footer
  • SSO (Google Workspace / Microsoft)
  • Dedicated onboarding & SLA
  • Custom fields & workflows
All plans start with a 3-month free trial on Pro features. No credit card. Cancel any time.
Common questions

Everything you might ask.

Is my data really isolated from other companies on the platform?

Yes. Every property, SKU, checkout, member and photo belongs to your company. Postgres row-level security enforces the boundary at the database — even our own super-admins can't browse your data without going through an audited “sign in as” flow that's logged and visible to you.

What happens after the 3-month trial ends?

We'll email you a couple of weeks out. If you don't pick a paid plan, your account moves to read-only for 30 days so you can still export everything to CSV. After that, it's archived. Nothing gets deleted without warning.

Can my cleaners and setup crew log in on their phones?

Yep — the planner and warehouse operator views are designed for phones. Google or magic-link sign-in, no app to install. Photos come off the camera directly.

Do I own the branding on the platform?

On the Pro and Enterprise plans, yes. Upload your logo, pick your colors, and your staff and PDF reports show your brand throughout. On Enterprise the “Powered by Complete Host Care” footer is hidden entirely.

How does the warehouse system handle stock?

You catalog SKUs (photos, cost incl. GST), receive stock in, then dispatch checkouts using templates or ad-hoc lists. Stock movements are recorded automatically as items are picked. Close a checkout and CHC auto-generates an invoice with your setup fee.

Can I import my existing property list?

Yes — CSV import for properties, rooms and SKUs. Room templates cover most 1BR/2BR/studio setups out of the box; customize once and reuse.

Where do I sign in if I already have an account?

Sign in here, or use the “Sign in” button at the top-right. Google sign-in and magic-link email both work.

Ready to stop juggling spreadsheets?

Free for 3 months. No credit card. Cancel anytime.